IVR Fraud: 'A Fraudsters' Playground'

IVR Fraud: 'A Fraudsters' Playground'

Fraud in the interactive voice response channel was growing before the pandemic. Since? IVR fraud has become “a fraudsters’ playground,” says Mark Horne, CMO of Pindrop. He shares a new account-centric defensive solution.

In this eBook, Horne discusses:

  • The growth of IVR fraud;
  • New research findings about the fraud impact;
  • A new IVR fraud solution to protect banking institutions and customers.

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