How RBS Group Fights Fraud and Protects Customers

How RBS Group Fights Fraud and Protects Customers

How do you protect 19 million banking customers from fraud? RBS Group uses Nuance voice biometrics technology to quickly detect fraud attempts coming into its call center, and disrupt organized crime activities across all its customer engagement channels.

Download this case study and learn how to use voice biometrics to get a clearer view of customer and fraudster behavior, so you can keep genuine customers protected and take the fight to the criminals who are targeting accounts.




Around the Network

Our website uses cookies. Cookies enable us to provide the best experience possible and help us understand how visitors use our website. By browsing ffiec.bankinfosecurity.com, you agree to our use of cookies.