In the competitive world of eCommerce, online retailers must provide an optimal customer experience or risk losing business. Many are seeing hard-earned revenue fall victim to costly credit card chargebacks.
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Why chargebacks are filed
The ramifications of too many...
The impact of chargeback rates is abundantly clear and easily measurable, but the financial impact of false declines - rejecting perfectly good customers over fear of fraud - is largely underestimated. In reality, these
mistakes, which are all too common but difficult to track, end up costing merchants significantly...
Fraud is scary, and there are many valid reasons for retail merchants to decline suspicious transactions in the name of fraud prevention. But often, in the quest to avoid abuse, risk-averse vendors take defensive measures too far. According to industry data, the average merchant loses 5.5% of their revenue to false...
Account Takeover (ATO) attacks are one of the fastest growing and prevalent problems for most organizations. According to a recent Forrester report, ATO attacks caused at least $6.5 billion to $7 billion in annual losses across financial services, insurance, eCommerce and other industries.
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Application fraud losses are projected to top $1.3B in the US by 2020. Understanding the trends behind these staggering numbers is critical if institutions are to prevent crippling financial and reputational losses.
Join Aite's Senior Analyst, Shirley Inscoe, and DataVisor's Director of Solution Engineering, Alex...
Fraud incidents and losses have remained steady or increased in the past year, according to ISMG's latest Faces of Fraud Survey. And the biggest fault of banking institutions' current anti-fraud controls: They rely too much on manual processes. Mike Lopez of survey sponsor Cyxtera Technologies analyzes the results and...
Fraud incidents and losses have remained steady or increased in the past year, according to ISMG's latest Faces of Fraud Survey. And the biggest fault of banking institutions' current anti-fraud controls: They rely too much on manual processes.
Manual processes can hinder banks' ability to pivot quickly and offset,...
The financial services industry is in the midst of sweeping change. Earlier this year, we saw one of the latest shifts with the introduction of the European Union's revised Payment Services Directive (PSD2). PSD2's Strong Customer Authentication (SCA) section requires two factors for authentication.
Financial...
Digital commerce is now the business of big data science. To combat cyber threats like the exposure of Personally Identifiable Information (PII), solutions need to keep pace with fraudsters through prevention and quick response when attacks happen.
The application of artificial intelligence and machine learning...
Due to the volume of personally-identifiable information (PII) available on the black market as a result of high profile breaches, fraudsters can open an account with a real identity using a few key pieces of compromised information. Fraudsters have also begun creating synthetic identities by piecing together...
An in-depth look at the frequency, magnitude, and manner in which modern enterprise networks change and the risks these changes pose, across all F100 FSI organizations. We highlight different technological and organization processes, such as M&A events, cloud migration, IoT deployment, and network misconfigurations...
Hear from the FBI on the tenets of cyber defense and current trends in cybercrime. Then, learn from Shape Security about a specific type of cybercrime: imitation attacks.
For retailers, the benefits of selling gift cards extend well beyond the initial revenue. The purchase ensures a future shopping trip, and when redeeming gift cards, customers spend an average of 20% more than the value of the card. Considering their widespread popularity (93% of US consumers receive or give at least...
Merchants reviewing online orders for card not present (CNP) fraud often rely on strict rules-based systems to decline transactions based on "risky" indicators. Although these types of processes can help reduce chargebacks, they also lead to high false decline rates and a less-than-ideal shopping experience for...
According to a recent global fraud study, over 90% of eCommerce merchants use the same tools to manage fraud across both web and mobile transactions. While over 80% of merchants support mobile shopping, only 52% track fraud rates by channel.
As mCommerce becomes more prominent, neglecting to adjust fraud management...
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