In this newest banking fraud scheme, fraudsters use the customer service chat feature within the online banking platform to schedule fraudulent wires. How can institutions detect and prevent this scam?
Banking institutions can expect more cyberattacks, including threats from nation-states, as the U.S. elections draw near. So they must take adequate security steps - and clearly explain them to their customers.
The only way to put a dent in financial fraud and cybercrime is through aggressive prosecution and tough sentences for the guilty. That's why a sentencing last week in the RBS WorldPay case is disappointing.
Banks and credit unions are investing in enhanced fraud detection, but are they spending money on the right things? The new Faces of Fraud survey report shows too many are still confused by updated FFIEC demands.