Telephonic authentication as we know it today is dying, and enterprises can no longer trust Caller ID or Automatic Number Identification (ANI). Annual total fraud costs U.S. businesses $62 billion - due in part to phone hacking and caller ID spoofing, which are outpacing risk mitigation strategies.
Spoofed Caller...
According to a June 2011 report from the FFIEC: "institutions should no longer consider such basic challenge questions [like mother's maiden name], as a primary control, to be an effective risk mitigation technique." Regulatory bodies recognize the gaps in using Knowledge-based Authentication, or "KBA," as a primary...
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